Shipping Policy

Shipping Policy

 

At FNC Flowers & Cakes, we understand that flowers and cakes are often ordered for special moments that can't wait. That's why we strive to provide fast, reliable, and timely delivery services.

Delivery Service

We offer:

  • Same-Day Delivery

  • Express Delivery

  • Scheduled Delivery for Special Occasions

Delivery availability may vary depending on the recipient's location and product availability.

Delivery Timeframe

Most orders are delivered within 1–2 hours of order confirmation.

For scheduled deliveries, orders will be delivered within the selected delivery time slot.

Please note that delivery times may vary during peak hours, festivals, public holidays, adverse weather conditions, or unforeseen circumstances.

Order Processing

Orders are processed immediately after payment confirmation.

To ensure same-day delivery, customers are encouraged to place orders as early as possible.

Shipping Charges

Delivery charges are calculated at checkout based on:

  • Delivery location

  • Product type

  • Delivery timing requirements

Any applicable delivery fee will be displayed before order confirmation.

Tracking Information

Once your order is confirmed, you may receive delivery updates via phone, SMS, WhatsApp, or email.

For urgent delivery updates, customers may contact our support team directly.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Traffic conditions

  • Weather conditions

  • High demand during festivals and special occasions

  • Incorrect delivery information provided by the customer

We will make reasonable efforts to keep customers informed of significant delays.

Incorrect Delivery Information

Customers are responsible for providing accurate recipient details, including:

  • Recipient Name

  • Phone Number

  • Complete Delivery Address

FNC Flowers & Cakes will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.

International Shipping

Currently, international shipping is not available.

We only deliver within our active service areas in India.

Contact Information

For delivery-related questions or assistance, please contact:

FNC Flowers & Cakes

📞 Phone: +91 80900 00029

📧 Email: fnclkw@gmail.com

📍 Location: Gomti Nagar, Lucknow, Uttar Pradesh, India

Instagram: @fnclucknow

Customer Satisfaction

Our goal is to ensure that every bouquet, arrangement, cake, and gift arrives fresh, beautiful, and on time. We appreciate your trust and look forward to making your special occasions even more memorable.